Overview
Warranty Coordinator
Birmingham, AL
APPLY TODAY: www.darrellwalkerworkforce.com
Hiring immediately for internal Staffing Office team(
Non-Exempt
)
#DWW
Job Type: Full-time/ Non-exempt/ hourly
Salary: $23.00 per hour
Experience:
• Insurance claims / Warranty experience
• Customer Service
Responsibilities
• Receive and process warrant claims
• data entry for customer warranty claims
• Research Sales history and Production Lots related to specific warranty claim details
• product knowledge and ability to research
• Understand return and warranty policies and procedures, with the ability to operate under the guidelines
• communicate with quality control
• answer email in a timely, organized manner
• must be reliable
Skills
• Proven customer support experience or experience as a client service representative
• Strong phone contact handling skills and active listening
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Attention to detail and proven record of problem solving
• Ability to learn business software
Responsibilities
• Receive and process warrant claims
• data entry for customer warranty claims
• Research Sales history and Production Lots related to specific warranty claim details
• product knowledge and ability to research
• Understand return and warranty policies and procedures, with the ability to operate under the guidelines
• communicate with quality control
• answer email in a timely, organized manner
• must be reliable
Education: High School Graduate / GED
Requires Valid Driver's License: Yes
Requires References: Yes
Criminal Background Check: Yes
Drug Screening: Yes
Must be at least 19 years of age: Yes
About Darrell Walker Workforce
• Darrell Walker WorkForce is an EEO Employer. Except where permitted by law, employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex, sexual orientation, national origin, age, disability or any other characteristic protected by law.